FAQs

FAQs

 

 

How is my Order Being Shipped?

Solo ships most orders around 1-3 business days of being placed, unless you pre order. We cannot guarantee same day shipping, so if you need special assistance please contact us.  

 

How to Track my Order?

You can track your order Here. If you still have some questions you can contact us on email or TikTok.

 

Is Payment Secured?

Yes! your payment is secure and your information always remain private.

 

Does Solo Ship Internationally?

Yes! We ship internationally to most countries, during the checkout process, simply select the country that you would like to ship to and your address.

 

My Product is Broken or Damaged, What Should I Do

We're really sorry to hear about the issue with your product, but we're always happy to help! Just contact us and we will resolve the issue immediately!